Customer Dissatisfaction: Eight Sure Ways to Enrage Residents and Families. Nursing Homes Long Term Care Managment, (2005) Vol. 54, no. 11, pages 44-47.

 

“Talking to Parents about Independence and Changes,” Magnolia Glen Retirement Living brochure.  Houston, Texas. 2005

 

How to Get Sued in Five Easy Steps.  Nursing Homes Long Term Care Management,  (2006) Vol. 55, no. 05, pages 64-65.

 

Frontal Lobe Dementia: The Hidden Liability Risk

FutureAge Magazine, (2007)  Vol. 6, no. 1,pages 20-23. 

 

The Insider's Guide to Dementia Care: What You Should Know About Assisted Living, Alzheimer's, and Dementia Care

Katherine E. Goethe, PhD, Martha E. Leatherman, MD, with Kathleen O’Brien.  Wingspan Press, 2009. 

 

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